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Guide

How much does a make good cost?

The short answer

There is no reliable standard price for a commercial make good in Australia. The cost depends mostly on what your lease requires, how much fit-out has to come out, the floor area, building access rules and any hazards such as asbestos. The most credible published figure is JLL's national office average of $456 per m² from its 2022/23 guide, which is now dated. Get quotes on a written scope.

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Key takeaways

  1. 01Your lease clause is the biggest cost driver: 'clean and repair' and 'return to base building' are very different jobs.
  2. 02The best-known public figure is JLL's $456 per m² national office average (2022/23 guide). It is a single average, now more than three years old.
  3. 03No credible public per m² figure exists for warehouse or industrial make good, or for per-item work like carpet or partition removal.
  4. 04Landlord claims are not the same as the cost of the works. Compare any claim with quotes for the same scope.
  5. 05A budget is only useful once the scope is written down. Quotes on the same scope are the only reliable number.

The honest answer is that nobody can tell you what your make good will cost until the scope is written down. Two tenancies of the same size can differ a lot in cost, because one lease asks for a clean and a repaint and the other asks for everything to go back to bare base building.

This guide explains what drives the cost, what the published figures say and how far to trust them, and how to get a number you can budget with. It is general information, not legal advice or a quote.

Is there a standard make good cost per square metre?

No. We looked for a current, independent per m² rate for commercial make good in Australia and could not find one that is both reliable and free to read. The quantity-surveyor rate books that would contain one (such as Rawlinsons and Cordell) are paid publications. The free digests from major quantity-surveying firms cover whole-building demolition and office refurbishment, which are different jobs.

What is published is a handful of figures, mostly for offices, from sources of mixed quality.

What figures are published, and how reliable are they?

Figure What it measures Source and date How much to rely on it
$456 per m² (a single national average, not a range) Office make good: removing the tenant's custom fittings, repainting and minor repairs JLL Australia Fit-Out Cost Guide 2022/23, via JLL newsroom, Feb 2023 The most credible figure, from a major agency's quantity-surveyor-backed guide. But it is now more than three years old, has no city or building-grade split, and JLL's 2025 and 2026 guide pages do not repeat it
About $450 per m² (average) The average landlord reinstatement claim in Australian CBDs, not the cost of doing the works The Instant Group, Sep 2024 Low to medium. No method given, and it is very close to the JLL figure. A claim is what a landlord asks for, which can differ from what the work costs
$500 to $1,000 per m² Office restoration at the end of a lease, scope not defined Servcorp blog, Sep 2025 Low. No source given, and Servcorp sells serviced offices, so it has an interest in traditional leases looking expensive
$70 to $315 per m² (headline); the same page also says $135 to $585 per m² Office make good in Melbourne, from basic clean-and-repair up to full reinstatement whatsthedamage.com.au, page read 28 Oct 2026 Low. The page gives two ranges that do not match and names no data sources. An earlier version seen in search results showed different figures
$80 to $250 per m² Retail strip-out of an existing shop fit-out only, not a full make good The Quote Yard, South Australia, Sep 2026 Low. Marked by the site itself as indicative estimates only, with no method. South Australian, not Melbourne or Sydney

All figures are in Australian dollars. Most of these sources do not say whether GST is included.

What can these numbers tell me?

Only the order of magnitude for an office. They suggest that an office make good is usually priced in the hundreds of dollars per m², not the tens or the thousands. They cannot tell you where your job sits in that spread, and they do not cover warehouses, factories or most retail make goods at all.

We have not averaged these figures or adjusted the JLL number for inflation. That would create a precise-looking number no one has measured.

Is there a cost figure for warehouse or industrial make good?

Not that we could find. We found no credible public per m² figure for warehouse or industrial make good, and no public commercial rates for individual items such as pallet racking removal, anchor-hole repair or line-marking removal. Published demolition rates for whole warehouse buildings are sometimes quoted online, but knocking down a building is a different job from handing back a tenancy, so those numbers should not be used. A warehouse make good needs a site inspection to price. See warehouse make good for what the work involves.

What drives the cost of a make good?

These are the things that move the price, roughly in order of how much they matter.

1. What your lease actually asks for

This is the single biggest factor. Make-good clauses usually fall into one of three shapes, and the cost rises sharply from one to the next.

What the lease asks for Typical work Relative cost
Clean, repair and remove your own alterations Remove your furniture, signs and anything you added; patch holes; repaint; clean Lowest
Strip out and make good Remove the whole fit-out: partitions, joinery, floor coverings, added cabling and services; dispose of waste; patch and paint Middle
Full reinstatement to base building All of the above, plus putting back the landlord's original ceilings, lights, air-conditioning layout and floor finishes Highest

The NSW Small Business Commission says make-good provisions typically require premises to be returned "in an empty and neutral state", which is not necessarily how they looked when you moved in. The Victorian Small Business Commission notes that a repainting clause can require you to repaint to new condition even if the walls were tired when you started, if that is what you agreed to. Read the clause before you budget. If it is unclear, see what is make good and get legal advice.

2. How much fit-out there is to remove

A floor of open-plan desks costs far less to clear than one with glass offices, a kitchen, a server room and raised floors. Every wall, bench and cable run adds labour, waste and patching.

3. Floor area

More area means more work, but not in a straight line. Small jobs carry fixed costs (site setup, waste bins, inductions, call-outs) that push up the cost per m².

4. Access and building rules

In a CBD tower, noisy work is often limited to nights or weekends, waste goes through a booked loading dock and goods lift, and some buildings require nominated contractors for fire or mechanical work. Each adds time and cost. Suburban offices, strip shops and warehouses with roller doors are usually easier. Shopping centres often have their own after-hours and hoarding rules. See retail make good.

5. Services that need licensed trades

Electrical work, such as disconnecting and making safe power, needs a licensed electrician in both Victoria and NSW. In Victoria, some electrical installation work (called prescribed work) must also be checked by a licensed electrical inspector. Changes to sprinklers or fire alarms need fire services contractors. These trades are usually priced separately and can be the slowest part of the program.

6. Asbestos and other hazards

In Victoria, before refurbishment work the asbestos register must be reviewed, and asbestos likely to be disturbed must be identified and, where reasonably practicable, removed (OHS Regulations 2017 (Vic) regs 240, 241, 244). SafeWork NSW says a register is required for workplaces built before 31 December 2003. In NSW, removing any friable asbestos, or more than 10 m² of non-friable asbestos, needs a licensed removalist, and Victoria has similar limits. Asbestos found mid-job can change both the price and the timeline, so check the register before you ask for quotes.

7. Time pressure

A rushed job leaves less room to compare quotes and can push work into after-hours shifts. It also raises the risk of holding over if the work is not finished in time.

8. Your condition report

If you have a signed condition report and photos from the start of the lease, you have evidence of what was already worn or damaged. Without one, arguments about what you must fix tend to cost more. Both the Victorian and NSW Small Business Commissions suggest a condition report at the start of a lease.

Why is the landlord's figure higher than my quote?

A landlord's make-good claim or cash-in-lieu figure is not the same thing as the cost of the work. It may include a broader reading of the lease, a margin for managing the works, or items you believe are fair wear and tear. It may also be reasonable. The only way to tell is to compare it line by line with quotes for the same scope.

The NSW Retail Tenancy Guide notes that tenants often agree to pay the landlord instead of doing the works, and that some retail leases include a clause for a quantity surveyor to decide make-good costs if the parties cannot agree. See make-good payment in lieu and who pays for make good.

How do I get a make good cost I can actually budget with?

  1. Get the documents together. The lease, any fit-out approval or licence for alterations, the start-of-lease condition report, a floor plan and photos of every room.
  2. Ask the landlord for their requirements in writing. Many landlords or agents will provide a make-good schedule.
  3. Write one scope. List each item as remove, repair, replace or leave. This is what makes quotes comparable.
  4. Check the asbestos register and ask building management for its rules on access, after-hours work and nominated trades.
  5. Get site inspections and written quotes on that scope. No one can price a make good properly from photos alone.
  6. Compare like with like. Check inclusions, exclusions, provisional sums, after-hours allowances, waste, the program and whether GST is shown.
  7. Add a contingency for things no one can see until the fit-out comes out, and agree the final scope with the landlord before work starts.

If you need a figure for your accounts (a make-good provision), ask your accountant how to record it.

Make good cost checklist

  • Read the make-good, alterations and repair clauses in the lease
  • Note which of the three shapes your clause is closest to
  • Find the start-of-lease condition report and photos
  • List every item of fit-out and every change to ceilings, lights, power and air-conditioning
  • Check the asbestos register and building access rules
  • Get at least two site inspections and written quotes on the same scope
  • Compare any landlord figure with those quotes

For the full end-of-lease list, see the office make good checklist and the lease exit timeline.

How MAKE GREAT can help

MAKE GREAT is a technology marketplace. We are not a builder, quantity surveyor or law firm, and we do not do the works.

  • Analyse my lease. Upload your lease and our lease check picks out the make-good, alterations and cleaning clauses with page references, so you can see which shape of clause you have. Its output is a preliminary assessment, not legal advice, and a person reviews anything unclear before you rely on it.
  • Get my make-good quotes. We turn your documents and photos into one written scope and invite up to three independent commercial contractors who cover your area to inspect and quote. If fewer than three are available, we tell you. You choose, and you contract directly with the contractor.

Any cost range our tools show is an estimate for planning, not a quote, and we will show where it comes from. We do not promise that you will save money.

How we are paid: Free for tenants. If you hire a contractor through us, they pay us a referral fee. Nobody can pay to rank higher. See how our referral fee works.

Cost figures on this page were checked on 28 October 2026 against the sources listed. We will replace them with better data when it is available. This page is general information, not legal, financial or accounting advice.

General information only, not legal advice. Get advice from a property lawyer about your own lease.

Frequently asked questions

How much does a make good cost per square metre?

There is no current, reliable per m² rate. The most credible public figure is JLL's national average of $456 per m² for an office make good, from its 2022/23 fit-out cost guide. Other published figures range widely and most do not explain how they were worked out. Use them only as a sense of scale, then get quotes on your own scope.

Why do make good quotes for the same office vary so much?

Usually because the contractors are pricing different scopes. One may quote a clean, patch and paint while another prices full reinstatement of ceilings, lights and air-conditioning. Differences in after-hours work, waste removal, provisional sums and GST also matter. Give every contractor the same written scope and ask them to list inclusions and exclusions.

Is a warehouse make good cheaper than an office make good per m²?

We could not find any credible public per m² figure for warehouse or industrial make good, so we cannot say. Warehouse costs are driven by different things: pallet racking removal, anchor-hole and slab repair, line-marking removal, mezzanines and high-bay lighting. They need a site inspection to price.

Does the make good cost include GST?

Check each quote. Some published figures exclude GST and some do not say. When you compare quotes, make sure they are all shown the same way, either all excluding or all including GST.

Can I just pay the landlord instead of doing the works?

Often you can negotiate that. The NSW Small Business Commission says tenants often agree to pay the landlord an amount instead of doing the make good. It is a matter of agreement, not a right. Independent quotes for the same scope help you judge whether the landlord's figure is reasonable.

How early should I get make good quotes?

As soon as you know you are leaving. You need time to read the lease, agree the scope with the landlord, arrange site inspections and book building access. If the works run past the lease end date you may be holding over, so check what your lease says about that.

Who pays for asbestos found during a make good?

It depends on your lease and what the landlord agreed. What is fixed by law is the process: in Victoria, the asbestos register must be reviewed before refurbishment work, and in NSW a register is required for workplaces built before 31 December 2003. In NSW, removing any friable asbestos, or more than 10 m² of non-friable asbestos, needs a licensed removalist; Victoria has similar limits. Check the register before you get quotes.

Sources

Primary sources we checked when writing this page. Laws and guidance change, so check the current version.

  1. 1.JLL, Sydney overtakes Tokyo as most expensive for office fit-outs (newsroom, Feb 2023; Australia Fit-Out Cost Guide 2022/23) (opens in a new tab)
  2. 2.The Instant Group, End-of-lease reinstatement obligations: a guide for commercial tenants (Sep 2024) (opens in a new tab)
  3. 3.Servcorp, Traditional office lease costs in Australia (Sep 2025) (opens in a new tab)
  4. 4.whatsthedamage.com.au, Office make good cost, Melbourne (read 28 Oct 2026) (opens in a new tab)
  5. 5.The Quote Yard, Shopfitting services SA 2026 (Sep 2026) (opens in a new tab)
  6. 6.RICS, Make good Australia, 3rd edition (Oct 2023) (opens in a new tab)
  7. 7.NSW Small Business Commission, NSW Retail Tenancy Guide (Jan 2024) (opens in a new tab)
  8. 8.Victorian Small Business Commission, FAQs (opens in a new tab)
  9. 9.Occupational Health and Safety Regulations 2017 (Vic) (opens in a new tab)
  10. 10.SafeWork NSW, Asbestos (opens in a new tab)
  11. 11.Electricity Safety Act 1998 (Vic), ss 38, 45 (opens in a new tab)
  12. 12.NSW Government, Electrical licences (opens in a new tab)
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